Privacy Policy

Scope Of This Privacy Policy

This Privacy Policy explains how Skin Hair & Body Wellness Spa, presented by Wallace Skin & Body Institute (the “Practice,” “we,” “us,” or “our”), handles personal information collected through skinhairbodyspa.com, telephone calls, appointment inquiries, and other non-clinical communications. It is not the Practice’s Notice of Privacy Practices for protected health information. The separate Notice of Privacy Practices explains how protected health information may be used and disclosed in connection with health care.

Please do not send detailed medical information, photographs, insurance information, government identifiers, or other sensitive health information through ordinary email or an unsecured web inquiry. Use the Practice’s designated appointment process or call the Practice to discuss an appropriate communication method.

Information We May Collect

Depending on how you interact with the Practice, we may collect identifiers and contact information such as your name, telephone number, email address, mailing address, and the content of an inquiry. We may also receive appointment-related information you choose to provide, communications with the Practice, and technical information generated by a browser or device, such as IP address, browser type, referring page, pages viewed, date and time of visit, and similar server-log information.

If you use the third-party appointment link made available on this website, that provider may collect information directly under its own privacy terms. The Practice does not control a third party’s privacy, security, or data-retention practices.

How We Use Information

We may use personal information to respond to inquiries, help coordinate appointments, provide requested information, maintain and improve this website, protect the security and integrity of our systems, comply with legal obligations, and establish, exercise, or defend legal claims where applicable. If information becomes protected health information, its use and disclosure are governed by the Notice of Privacy Practices and applicable law rather than this website policy.

How Information May Be Disclosed

We may disclose personal information to service providers that support our website, communications, scheduling, technology, security, or professional operations, subject to appropriate contractual or legal safeguards where required. We may also disclose information when required or permitted by law, to protect the rights, safety, and security of the Practice, patients, visitors, or others, or in connection with a corporate transaction to the extent permitted by law.

We do not sell or share personal information collected through this website for cross-context behavioral advertising. We do not knowingly permit third parties to use information from this website for their own direct-marketing purposes without a lawful basis.

Cookies, Logs, And Similar Technologies

Like many websites, this website may use technical information provided by browsers and servers to operate, secure, and understand site performance. If the Practice introduces optional analytics, advertising, or other tracking technologies, this policy will be reviewed and updated as appropriate. You may use browser settings to manage cookies; disabling cookies may affect how parts of a website function.

California Privacy Rights

California residents may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, with respect to personal information that is subject to that law. Those rights may include the right to know, delete, correct, opt out of sale or sharing, limit certain uses of sensitive personal information, and receive non-discriminatory treatment for exercising applicable rights. Certain medical information regulated by HIPAA, the California Confidentiality of Medical Information Act, or other laws may be exempt from some CCPA requirements.

To submit an applicable California privacy request, call (323) 296-3376 or write to: Privacy Request, Skin Hair & Body Wellness Spa / Wallace Skin & Body Institute, 5120 W Goldleaf Circle, Suite 20, Ladera Heights, CA 90056. We may request information reasonably necessary to verify your identity and authority before responding. An authorized agent may make a request where permitted by law, subject to verification and proof of authorization.

Health Information And California Medical Privacy

The Practice is committed to protecting medical information as required by applicable federal and California law, including HIPAA and the California Confidentiality of Medical Information Act where applicable. The Practice’s clinical privacy practices, patient rights, and complaint process are described in the Notice of Privacy Practices.

Data Security And Retention

We use reasonable administrative, technical, and physical safeguards designed to protect information appropriate to the nature of the information and the systems involved. No internet transmission or storage system is completely secure, and we cannot guarantee absolute security. We retain information for as long as reasonably necessary for the purposes described in this policy, to comply with law, resolve disputes, maintain records, and enforce agreements.

Links To Other Websites

This website may link to third-party websites or services, including online scheduling. Those sites operate under their own policies. We encourage you to read the privacy notice of each third party before providing information.

Children’s Privacy

This website is intended for adults seeking information about cosmetic dermatology and medical-aesthetics services. We do not knowingly collect personal information online from children under 13 without consent required by applicable law. A parent or guardian who believes a child has provided personal information may contact the Practice using the contact information below.

Changes To This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, services, or legal obligations. The effective date above indicates when this version became effective.